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Responsibilities:
- Conduct thorough manual testing in Five9 contact center environments
- Utilize test management tools to track and report testing progress
- Collaborate with developers to resolve defects and improve product quality
Requirements:
- 5+ years of manual testing experience in Five9 contact center or telephony environments
- Strong understanding of IVR, ACD, CTI, CRM, and omnichannel platforms
- Experience with test management and bug tracking tools like TestRail and Jira
Benefits:
- Competitive salary
- Flexible remote working opportunities
- Collaborative and supportive team culture
Jobgether
They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.