Community Support Specialist (Part-Time)

Seeking someone passionate about Web3, keen to support creators, and eager to learn everything about Zora. You will engage directly with our community, helping to educate them on navigating the platform, answering questions, and contributing to the growth of our vibrant community. You will triage and prioritize support requests from various sources, collaborate with teammates across time zones, help reduce response times across key support channels, create tickets for the Product and Engineering teams, and perform content moderation actions. Looking for someone with a strong understanding of Ethereum, experience in customer support or community management, a collaborative and detail-oriented approach, strong writing skills, the ability to work autonomously, familiarity with tokens and crypto, and an interest in web3 news and culture. Hands-on experience with Zora or similar platforms is a plus.