Source Job

• Provide expert-level remote support for production and demo trading environments, ensuring high availability.
• Execute daily operational tasks including contract settlement and end-of-day procedures.
• Drive incident resolution, performance tuning, and process automation in a 24/7 shift model.

Nadex is a regulated derivatives exchange that provides trading opportunities in binary options and futures. The company fosters a fast-paced, ownership-driven culture with a focus on operational excellence.

• Support Sky Road product suite client trade workflows, onboarding, and troubleshooting daily support issues.
• Document and develop enhanced support processes for trade workflows, templates, and permission models.
• Coordinate with project management and development teams to ensure client experience success.

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, professionals across hedge fund, investment banking, management consulting, and law firm verticals rely on Octus to make confident decisions in fast-moving credit markets, and the company hires growth-minded innovators globally.