Job Description
Miratech is seeking passionate and forward-thinking engineers to join them in revolutionizing customer experiences alongside their client, a global leader in cloud contact center software. Together, they bring the power of cloud innovation to enterprises worldwideβenabling seamless, personalized, and joyful customer interactions. You will be part of our Product Engineering Team, which leads the development of AI-driven solutions tailored for modern contact centers. Our flagship product, Studio, is built using PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures.
In this role, you'll work with the latest cloud AI technologies including Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex, helping shape the future of intelligent customer engagement. Responsibilities include designing, developing, and maintaining scalable backend and front-end solutions for the Studio platform, enhancing the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels, collaborating with product managers, designers, and engineers to deliver new features, ensuring performance, security, and reliability, writing tests and documentation, and participating in agile processes and continuous improvements.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation.