Customer Operations & Pre-Sales Enablement Manager
Remote regions
GlobalBenefits
Unlimited PTO
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Pre-Sales & Strategic Engagement:
- Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses
- Translate mission needs into operational use cases and solution frameworks
- Represent LeoLabs in customer meetings, industry events, and regional forums
Customer Operations & Enablement:
- Lead onboarding, structured training, and operational readiness programs
- Serve as the primary operational point of contact for EMEA customers
- Define success metrics and monitor adoption and usage
Cross-Functional Collaboration:
- Work closely with Product and Engineering to represent customer requirements
- Develop playbooks and improve operational processes across the customer lifecycle
LeoLabs
LeoLabs is building the living map of activity in space. It collects millions of measurements daily on objects in low Earth orbit via a global radar network and AI platform to redefine global security, safety, and transparency in space supporting commercial and government missions.