Senior Manager, Assigned Support Engineering (AMER or EMEA) Remote

GitLab’s Support Engineering team is a globally distributed organization committed to providing world-class technical support to our customers. As a Senior Manager for the Assigned Support Engineering team, you will lead a team of seasoned Support Engineers who deliver proactive, relationship-based technical support to our largest and most strategic customers. You’ll work closely with Sales, Customer Success, Product, and Engineering teams to ensure we deliver an integrated, high-touch support experience that reflects GitLab’s values of collaboration, transparency, and iteration. You will champion the voice of the customer in internal planning and development discussions. The Support team is distributed all over the world across AMER, EMEA, and APAC regions.