Build and maintain custom middleware connecting AI voice platforms (Vapi, Retell, Assistable within GoHighLevel) to Field Service Management (FSM) systems.
Integrate with platforms like ServiceTitan and Housecall Pro using REST APIs and OAuth.
Program and verify end-to-end booking workflows moving live voice conversations into contractor dispatch schedules.

Voice AI Agent Engineering:

Build, configure, and maintain production-grade voice agents using Vapi, Retell, Assistable, and ElevenLabs.
Fine-tune latency, test prompt frameworks, and design agent harnesses.
Run automated tests on conversational accuracy, speech recognition, and intent categorization.

Automation & Omnichannel Workflows:

Build and manage GoHighLevel workflows across SMS, email, appointment reminders, and estimate follow-up campaigns.
Implement automations using platforms such as n8n, Hermes, OpenClaw, and Composio.
Help build, test, and deploy company-wide automation packages for beta client accounts.

Client Onboarding & Technical Support:

Join technical onboarding calls with new clients to gather system requirements.
Execute full client setup and integration during a typical two-month implementation window.
Handle technical support and troubleshooting when clients report issues.

WeAssist

WeAssist connects global talent with US businesses, focusing on fair opportunities and community impact. The company has a team of over 100 people and prioritizes employee growth and giving back.

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