Program Manager, GRC Education

Lead the GRC Education Program: Develop and execute a comprehensive strategy for customer education across key frameworks (e.g., SOC 2, ISO 27001, HIPAA, GDPR, and others), ensuring programs are current, credible, and effective. Build and Maintain Educational Infrastructure: Create, organize, and oversee the lifecycle management of all GRC-related learning materials, ensuring updates reflect changes in laws, regulatory requirements, and industry standards. Design Engaging Learning Experiences: Translate complex compliance topics into clear, accessible educational assets, including on-demand courses, live workshops, and community-based learning.

Collaborate Cross-Functionally: Partner with GRC, Product, Customer Success, and Engineering teams to ensure educational programs support both customer outcomes and product strategy. Ensure Regulatory Relevance: Monitor global compliance and privacy developments, proactively updating educational content to reflect emerging risks, regulatory shifts, and evolving frameworks. Foster a Community of Learning: Engage with customers through webinars, community forums, and ongoing learning initiatives to drive confidence and best-practice sharing across the compliance lifecycle. Measure and Improve Impact: Define success metrics, analyze engagement data, and continuously optimize educational programs to improve learning outcomes and customer satisfaction. Implement Content Governance and Quality Control: Build scalable review and approval processes to ensure all GRC educational content remains accurate, consistent, and aligned with evolving frameworks and legal standards. Maintain an auditable record of content versioning and updates.