Job Description
Join Veeva as we modernize Quality by building the Quality cloud for Life Sciences. Veeva Systems drives innovation for our customers. As a Practice Manager, you lead a team that excels in software implementation delivery. Managing with a focus on operational excellence includes Ensuring customer and employee success, Leading through hands-on and strategic initiatives, Cultivating a positive and productive environment, Driving new practices to support implementation excellence, Creating innovative collateral to support delivery, Partnering with global and cross-function teams to provide the best outcomes. This is a remote, US-based, position with required travel. You will lead a Professional Services team that delivers Veeva Quality Cloud and be responsible for hiring, performance management, and mentorship. Execute as a Services Delivery Lead for multiple customer engagements as a non-billable resource and dedicate up to 25% of time engaging with customers. You will also manage supply and demand of your team, staffing the right people on the right projects and providing oversight to ensure delivery success.
About Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.