Product Owner

Define and execute product initiatives that contribute to operational efficiency, customer satisfaction, and business growth. Identify opportunities for process improvements and workflow automation to enhance digital and operational capabilities. Develop and manage product roadmaps that align with business objectives and operational needs. Work with Business Operations to translate strategic priorities into actionable product initiatives and measurable KPIs. Work across both standardized product development and custom enterprise implementations, adapting delivery models and timelines to meet varied partner needs. Act as a liaison between enterprise partners and internal teams (e.g. Business Ops, Engineering, Insurance Product Management, and Data), ensuring alignment on goals, delivery expectations, and execution across varied work streams. Partner with Finance, Sales, and Customer Success teams to understand business needs and drive initiatives that support customer acquisition and retention. Work closely with the Insurance Product team to ensure product strategies align with underwriting rules, actuarial models, and regulatory requirements. Collaborate with Engineering to ensure solutions are scalable, reliable, and aligned with business needs. Analyze product performance data and user feedback to identify trends, opportunities, and areas for improvement. Support initiatives to optimize operational processes and leverage digital tools to enhance efficiency and customer experience. Contribute to continuous improvement efforts, refining workflows, digital experiences, and AI strategies.