Personal Lines Account Associate

Plays a crucial role in managing client accounts and providing exceptional customer service. Working closely with the account manager, the responsibilities will include processing endorsements, handling client inquiries, managing cancellations, addressing return mail, and responding to underwriter memos. Beyond these tasks, a key focus of the role will be to collaborate with the account manager in nurturing client and agency relationships. Their ability to deliver outstanding customer service and contribute to the growth of these relationships will be essential to their team's success. Key Responsibilities include processing endorsements, delivering excellent customer service by promptly addressing customer inquiries. Manage email and fax correspondence efficiently. Handle cancellations, reinstatements, and address any changes needed.