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Responsibilities:
- Design, build, and deploy AI-powered automations across customer support platforms and enterprise tools.
- Develop workflows for automated case resolution, intelligent routing, case enrichment, and support process optimization.
- Prototype, test, and iterate on automation solutions to ensure reliability, scalability, and business impact.
Requirements:
- Foundational experience building AI workflows, automations, or intelligent support solutions.
- Exposure to APIs, scripting languages, automation frameworks, or low-code/no-code platforms.
- Experience with customer support ecosystems such as Salesforce or similar platforms is preferred.
Benefits:
- Remote-first working model with flexibility to collaborate from anywhere in India.
- Opportunity to work on cutting-edge AI technologies and real-world automation initiatives with global impact.
- Inclusive and collaborative workplace culture focused on transparency, diversity, and employee wellbeing.
Jobgether
This position is listed on behalf of a partner company, which is looking for an Automation Engineer based in India. The company is remote-first and globally distributed, with an inclusive and collaborative culture focused on transparency, diversity, and employee wellbeing.