Site Reliability Engineer II

Key Responsibilities:

• Support the availability and durability of critical services across production environments.
• Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk.
• Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements.

Automation & Tooling:

• Develop automation for common operational tasks, reducing manual intervention and toil.
• Contribute to monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint,ELK).
• Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).

Continuous Improvement:

• Contribute to playbooks, runbooks, and operational documentation.
• Identify recurring issues and propose long-term improvements.
• Promote reliability-focused practices within development and operations teams.