Job Description
Architect, build, and deploy intelligent systems that transform how Soum engages with millions of users. You’ll be at the forefront of GenAI innovation—leveraging tools like Gemini Advanced, Claude Enterprise, and ChatGPT—to design scalable, reliable, and context-aware AI agents deeply integrated into Soum’s ecosystem.
Responsibilities include building GenAI-powered solutions, driving AI innovation, ensuring scalability and reliability, partnering cross-functionally, evangelizing AI adoption and bridging technical gaps. The role requires a Bachelor’s degree in Computer Science, Engineering, or a related field and experience designing, building, and deploying AI/ML systems at scale in conversational AI contexts.
About Soum
Soum is on a mission to revolutionize customer service experiences across our C2C marketplace through cutting-edge AI solutions.