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Soum
Soum
6 open remote positions
Soum is building the most convenient and trustworthy re-commerce marketplace in the MENA region, reshaping how C2C marketplaces operate. Since its launch in July 2021, Soum has become one of the fastest-growing startups in the region and was named a Top 10 LinkedIn Startup in Saudi Arabia for 2024.
Open Positions
Own the scalability, stability, and availability of low-latency, mission-critical systems. Enhance the CI/CD pipeline with GitHub Actions and maintain Kubernetes via Helm. Manage infrastructure as code, monitoring, and incident response across all environments.
Kubernetes
AWS
Terraform
ArgoCD
CI/CD
Design, develop, and maintain backend systems using Node.js, TypeScript, and Nest.js. Build scalable microservices, develop APIs with gRPC, and optimize data storage with MongoDB, PostgreSQL, and ClickHouse. Collaborate with cross-functional teams, ensure code quality through best practices, and troubleshoot backend performance.
Node.js
TypeScript
Nest.js
GRPC
MongoDB
Design, build, and maintain scalable data pipelines for analytics, ML models, and business reporting. Collaborate with data scientists and analysts to ensure data is clean, available, and optimized for downstream use. Implement ETL/ELT workflows, integrate multiple data sources, and monitor pipeline performance and reliability.
Python
SQL
ETL/ELT
Data Warehousing
Airflow
Own customer support tickets from creation through resolution, ensuring timely and professional handling of every case. Resolve buyer and seller issues at first contact using the knowledge base and internal order data, escalating only when outside Tier 1 authority. Maintain accurate documentation and communication standards in Arabic and English, flagging repeat issues to the team lead.
Customer Support
Arabic
English
Marketplace Operations
Own full-cycle recruitment for 5-6 open roles, including sourcing, screening, and moving candidates to offer. Partner with hiring managers in intake meetings and run structured interview processes with clear feedback. Keep Lever ATS accurate and give every candidate a fast, respectful, and transparent experience.
Recruiting
Sourcing
Arabic
English
Define and own the Data & AI product roadmap tied to commercial outcomes like GMV and margin. Lead pricing and valuation products for used electronics and cars, including dynamic pricing. Own the data platform as a product, working with data engineering on pipelines and data quality.
SQL
Data Modeling
Machine Learning
Product Management
BigQuery