Office/Remote Call Center Agent

In this office/remote role, you will have the opportunity to interact with valued customers, provide exceptional service, and contribute to the success and growth of the company. You will answer incoming calls from customers and handle inquiries, concerns, and complaints in a professional and efficient manner. You will also provide product information, pricing, and availability to customers. In addition, you will process customer orders, returns, and exchanges accurately and in a timely manner. Must maintain a high level of customer satisfaction by building positive relationships. Keep records of customer interactions, transactions, and comments in the customer database.