Job Description
The Dental Insurance Operations Specialist is responsible for troubleshooting payment discrepancies arising from incorrect dental billing by our offices or inaccuracies in dental insurance carrier payments. The role involves investigating and resolving payment discrepancies, working closely with dental practices to resolve claims and credentialing issues. The specialist acts as a liaison between dental offices and insurance carriers, analyzes billing data, and maintains accurate records of payment issues. Training sessions for dental office staff are conducted to minimize future issues, and staying updated on payor policies and industry standards is essential.
About Dental Care Alliance
Dental Care Alliance’s mission is to advance the practice of dentistry by partnering with and supporting dental professionals.