Partner Program Manager

The Global Partnerships and Channels (GPC) Organization's mission is to transform the partner ecosystem into an AI-first community that excels at helping customers revolutionize their businesses with ServiceNow’s AI platform. As a Partner Program Manager, you will define and execute the strategy, framework, and governance for the Partner Program, collaborating across multiple departments to enhance partner engagement at the regional level and support program alignment with company goals. Responsibilities include designing and evolving program modules aligned with ServiceNow's GTM strategy, refining the partner program structure, and establishing KPIs to measure program success. You'll also collaborate with various teams to ensure seamless execution of RTM Program modules, drive program adoption, and provide training and enablement to stakeholders. The role involves optimizing onboarding processes, supporting partner GTM efforts, and leading data analysis to monitor program metrics and inform strategy.