Job Description
This role as Network Monitor/NOC Tech Tier 2 is within Customer Support at iCIMS. Daily tasks consist of network performance monitoring and offering Tier 2 technical support. The position involves troubleshooting network issues, escalating intricate problems, and maintaining network stability. The work schedule is shift-based, covering 6 am - 3 pm PHT, 4 pm - 1 am PHT, and 9 pm - 6 am PHT. The work setup offers remote options.
About iCIMS
iCIMS is a software company powering recruiting efforts through their platform.