Delivery Director

The Director, Delivery is a senior leader responsible for managing a portfolio of complex, large-scale projects / programs for regional and global clients. Operating within a matrix structure, this role drives successful delivery of Kinaxis’ Maestro solution by leveraging deep supply chain expertise, technical acumen, and project leadership. The Director balances delivery on single-focus client projects with oversight of multi-year rollouts, managing risk, stakeholders, and commercial outcomes to ensure on-time, on-budget delivery. Key responsibilities include leading a portfolio of implementation projects, guiding a Professional Services team, managing a high-performing team, providing team leadership, and serving as a trusted advisor on key accounts. Also, the Director guides effective program execution, supports regional talent strategy, takes ownership for client satisfaction, maintains strong relationships with partners, and drives cross-functional collaboration.