AR Manager

Under the direction of the Director or Manager of Revenue Cycle Management, the Accounts Receivable (AR) Manager is responsible for complete, accurate and timely processing of all designated claims, reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming SalesForce cases and providing information as requested or properly authorized. The AR Manager will take steps necessary to resolve all claim issues or questions that escalate to the RCM team. Resolution of SalesForce cases and management of issues and the team resolving the cases is a key element in this role. Management of the accounts receivable (AR) including analysis of the aged AR, looking for root cause issues, denial management - investigating denial sources, resolving and appealing denials which may include contacting payer representatives. Makes independent decisions regarding claim adjustments, resubmission, appeals, and other claim resolution techniques.