Under the direction of the Director or Manager of Revenue Cycle Management, the Accounts Receivable (AR) Manager is responsible for complete, accurate and timely processing of all designated claims. The AR Manager will take steps necessary to resolve all claim issues or questions that escalate to the RCM team. Resolution of SalesForce cases and management of issues and the team resolving the cases is a key element in this role.
This role requires leadership, program management, and day-to-day administrative and operational oversight of the Patient Access Team and all associated activity with the team. The Director will lead and provide oversight to the Patient Access Team, collaborating with providers and patients, conducting benefit verifications, prior authorization submissions and follow ups, initiating and following up on claim appeals.