Staff Product Manager – Integration Security & AI Gateway

Responsibilities:

• Define and drive the roadmap for Integration Security and AI Gateway Security, balancing near-term customer needs with long-term agentic AI vision.
• Own the security architecture for MCP server governance — onboarding, risk classification, access control, credential mediation, and audit — using OAuth 2.1 as the foundational trust protocol.
• Partner with engineering, design, and documentation teams to deliver secure, developer-friendly capabilities from concept to general availability.

Qualifications:

• 8+ years of experience in integration security, API security, Identity & Access Management, or enterprise platform security.
• Deep protocol expertise: practical knowledge of OAuth 2.0/2.1, mTLS, REST/SOAP web services, credential management, and outbound integration patterns.
• AI and agentic AI fluency: experience working with MCP, A2A, LLM orchestration, AI agent frameworks, or agentic security models.

Why This Role:

• You'll own products at the security frontier — the exact intersection of enterprise integration, identity, and agentic AI.
• Your work will govern billions of machine-to-machine interactions across thousands of enterprise deployments.
• You'll have direct influence on ServiceNow's agentic AI strategy — AI Gateway and AI Control Tower are among the highest-priority investments on the platform roadmap.