Salesforce Architect (Genesys Cloud CX)

Google

Remote regions

US

Benefits

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Role Overview:

  • Architect and lead Salesforce Service Cloud and Genesys Cloud CX integrations for enterprise CRM transformation.
  • Develop comprehensive technical documentation including HLD and LLD for Omni-Channel and Contact Center solutions.
  • Collaborate with DevOps teams to ensure seamless enterprise integration.

Required Skills:

  • Extensive experience with Salesforce architecture, platform, and Service Cloud.
  • Proven expertise in Genesys Cloud CX or Genesys Engage integration.
  • Strong proficiency in Apex, Lightning Web Components, and Open CTI.

Preferred Qualifications:

  • Salesforce certifications such as CTA, Application Architect, or System Architect.
  • Genesys Cloud CX Certification and MuleSoft certification.
  • Experience with enterprise DevOps and integration tools.

Google

Google is a global technology company that develops products and services used by billions. With a large, innovative workforce, we foster a culture of collaboration and continuous learning.

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