Act as the product specialist liaison between Skydio and customers by proactively responding to advanced technical support questions.
Troubleshoot UAS Command and Control and Cloud networking issues using knowledge of internet protocols, cellular modems, and wireless radios to maximize customer fleet value.
Provide on-site training to customers in the areas of maintenance and operation techniques relevant to UAS aircraft and docks.
Skydio is the leading US drone company and the world leader in autonomous flight, combining deep expertise in artificial intelligence, hardware, and software product development. The company empowers a broad audience of drone users including utility inspectors, first responders, and soldiers, with a multidisciplinary team that values diversity and inclusivity.
Assist in the conduct of drone/UAS operations in compliance with all regulatory guidelines.
Support the delivery of training sessions and live demonstrations under the supervision of senior personnel.
Participate in the setup, maintenance, and logistics of UAS equipment.
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.