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Skydio Products Ambassador

Skydio
US

  • Act as the product specialist liaison between Skydio and customers by proactively responding to advanced technical support questions.
  • Troubleshoot UAS Command and Control and Cloud networking issues using knowledge of internet protocols, cellular modems, and wireless radios to maximize customer fleet value.
  • Provide on-site training to customers in the areas of maintenance and operation techniques relevant to UAS aircraft and docks.

Technical Troubleshooting Networking Problem-solving
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UAS Systems Specialist

By Light Professional IT Services LLC
US

  • Assist in the conduct of drone/UAS operations in compliance with all regulatory guidelines.
  • Support the delivery of training sessions and live demonstrations under the supervision of senior personnel.
  • Participate in the setup, maintenance, and logistics of UAS equipment.

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

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Support Professional

Runway
US

  • Manage customer inquiries across email, chat, Slack, focusing on complex cases.
  • Provide technical and creative support to enterprise customers via written communication and calls.
  • Investigate technical issues and create detailed bug reports that save engineering time.

Runway is building AI to simulate the world through merging art and science. Their team consists of creative, open-minded, caring, and ambitious people determined to change the world.

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