Skydio Products Ambassador

Responsibilities:

• Act as the product specialist liaison between Skydio and our customers by proactively responding to advanced technical support questions.
• Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio’s products, processes, and operational best practices.
• Provide on-site training to customers in the areas of maintenance and operation techniques relevant to the UAS aircraft and docks.

Qualifications:

• At least 3 years of civilian, law enforcement or military UAS operations and flight experience.
• Experience in military, law enforcement or civilian operational, technical, or customer-facing success or field support roles.
• Proficient in onsite real time technical troubleshooting and problem-solving, familiar with triage and escalation workflows.

Benefits:

• Paid vacation time, sick leave, holiday pay and 401K savings plan.
• Comprehensive benefits packages including medical, dental, and vision.
• Equity in the form of stock options and competitive base salaries.