Provides expert technical support on products throughout the customers Avid workflow.
Work within a global support team covering 24x7x365 operations.
Creates and manages support cases in Avid’s case management system as appropriate reproduces and logs bugs as required.
Avid provides technology and collaborative tools for creators to entertain, inform, educate, and enlighten the world. They focus on serving visionaries in film, television, news, sports, music, and live concerts, and they are committed to bringing passion and customer focus to their business.
Lead the creative development of AI-assisted video content across various formats.
Guide multidisciplinary creative teams across concept development and AI-enhanced production.
Combine traditional filmmaking principles with emerging AI tools to drive innovation.
Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. They are a fully remote company with over 700 team members working across 60+ countries and 13 timezones.
Own the problem, not just the ticket — you see something broken and fix it, then document it so it doesn't break the same way again.
Have deep hands-on experience with support platforms — you've been an admin, not just a user. You know what Intercom, Zendesk, or similar platforms can do.
Are fluent in AI tools in a support context — you understand where AI helps (deflection, copilots, content maintenance) and where it creates problems.
Givebutter is a nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They have been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.
Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact to ensure long-term alignment and collaboration.
Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.
Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. Runway's team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Lead negotiations with Runway’s customers and strategic partners.
Implement commercial processes, tools, and infrastructure to help us scale.
Dive into the technical aspects of our generative AI products to learn them inside and out, to inform your advice to the business.
Runway is building AI to simulate the world through merging art and science. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Conceptualise scripts based on current production needs and centred around existing AI characters (our own IPs)
Create narrative-driven, longform video content, including stylized and explicit NSFW visuals, with a strong focus on storytelling, atmosphere, and visual coherence throughout
Own and manage end-to-end AI video production workflows, from ideation and prompting to generation, editing, and post-production
EverAI is building the future of AI companionship. They have 50 million users in 2 years, and are aiming for 100M then 500M. They are an enthusiastic, passionate and hardworking team of approximately 75 people, led by a founding team with strong entrepreneurial experience building and scaling web products.
Own the vision, strategy, and roadmap for Runway's collaboration surfaces
Work closely with design, engineering, and research to build delightful experiences that accelerate creative workflows
Talk to users constantly and develop sharp intuitions about what's missing from their workflows
Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. The team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Edit corporate videos, promotional campaigns, brand content, and social media assets for airline clients.
Handle the full post-production process, including video editing, motion graphics, sound design, color correction, subtitles, and final delivery.
Manage multiple projects simultaneously while maintaining quality and meeting tight deadlines for various platforms like social media, streaming, web, and in-flight systems.
Conetic specializes in transforming the passenger flying experience through comprehensive media services and personalized content for travelers. The company combines curated content, data-driven personalization, and an automated cloud media supply chain to serve airlines globally with a focus on innovation and seamless solutions.
As a Product Support Specialist, you will provide customer service for Houzz professionals across the U.S. and Canada.
You will assist with SaaS questions related to software solutions and subscription questions.
You will also assist advertising professionals with subscription questions, marketing advice, and managing ad campaigns.
Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. They are a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.
Own inbound issues from first message to verified resolution.
Read logs, traces, API responses, and model outputs to find the actual cause.
Build the runbooks, internal docs, and customer-facing help content that prevent the next ticket.
Clearly AI automates security and privacy reviews, helping security teams complete threat models, privacy impact assessments, and vendor risk evaluations quickly. They are an early-stage, deeply technical company building alongside real practitioners and backed by Y Combinator and others.
Edit YouTube long-form videos from rough cut through final delivery.
Cut down long-form content into shorter, platform-native edits for paid and organic social.
Script, shoot, and edit short-form social video content as needed.
Care.com is a consumer tech company with heart, dedicated to solving the challenge of finding great care for loved ones. As a leading platform for family care, they offer services ranging from child and elder care to pet care and home care.
Evaluate AI Chatbot Responses: review AI-generated support replies for accuracy, brand voice consistency, and "helpfulness" scores.
Simulate Customer Interactions: create realistic support tickets and dialogue flows to test how AI handles edge cases, angry customers, or complex inquiries.
Refine Knowledge Bases: audit AI-generated FAQ articles and macros to ensure they are easy for customers to follow and technically correct.
Prolific is building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills.
Design and build Claude skills, MCP integrations, and automated pipelines that transform internal knowledge into publication-ready docs with minimal manual intervention.
Act as the final reviewer for content produced by AI-assisted workflows and engineers, maintaining a high bar for technical accuracy and polish.
Define content structures and metadata standards that ensure our documentation is agent-consumable and machine-parseable.
Upsun, formerly Platform.sh, is the cloud application platform humans and robots love. They give developers, DevOps engineers, and platform teams the ability to build, ship, and scale confidently without wrestling with backend infrastructure.
Turn rough scripts, loose direction, or incomplete decks into compelling visual stories.
Source and combine stock, archival footage, stills, music, SFX, VO, and provided assets.
Klick Health is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
Produce video ad content from creative briefs across UGC, product demos, testimonials, and branded ad formats.
Edit raw UGC and creator footage into scroll-stopping, conversion-focused ads built for Meta, TikTok, and YouTube.
Maintain brand consistency across motion, color grading, audio, and on-screen typography for every client.
Brick Social is a boutique, full-service paid acquisition agency for 7–9 figure ecommerce brands. We've generated $400M+ in tracked revenue for 200+ DTC brands through creative, paid ads, and landing pages — all under one roof.
Repurpose podcast and YouTube content into engaging social media posts.
Create and schedule content for Instagram, TikTok, X, and Pinterest.
Support content growth for YouTube channels, optimizing distribution.
20four7VA connects global clients with offshore independent contractors. They focus on providing virtual assistant services to developed markets, supporting businesses with efficient and high-quality task-specific services.
Edit and produce video content, ensuring consistency in quality and style.
Incorporate family photos, audio/video clips, and personalized elements into memorial keepsakes/slideshows for funerals and/or services.
Take the creative lead on editing video content for marketing/brand.
RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs aimed at attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Their teams are remote and distributed throughout the US and Latam.
Review raw videos for audio/visual issues and talent mistakes.
Create storyboards using Boords to guide video editors.
Ensure voiceover, visuals, and animations are aligned.
KnowledgeCity likely provides online learning resources. The job posting doesn't explicitly state company size, but the role involves collaboration across teams, suggesting a medium-sized organization with a focus on quality and detail.
Become a Lovable expert: Understand every part of our product.
Provide Delightful Support: Solve a wide range of user problems with speed, warmth, and clarity.
Troubleshoot and escalate effectively: Investigate bugs, edge cases, and unexpected behavior, partnering with engineering when needed to get users unblocked.
Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. The company is a small, talent-dense team building a generation-defining company.