Dynamics 365 Customer Service Developer (Core)

We are seeking a skilled Dynamics 365 Customer Service Developer to join our team. In this role, you will be responsible for delivering robust, scalable, and maintainable customizations for Dynamics 365 Customer Service (D365 CS) that enhance agent productivity and improve customer outcomes. Your work will be deployed through solution-based ALM and Azure DevOps pipelines, ensuring quality and efficiency in every delivery. Configure Customer Service app: tables/columns, forms/views, business rules, business process flows (BPFs), queues & routing, SLAs/entitlements. Extend Dataverse with C# plugins, custom actions, and JavaScript/TypeScript for client scripting; build Power Automate flows for orchestration. Implement and maintain Azure DevOps YAML pipelines using Power Platform Build Tools (v2/CLI) for solution pack/unpack, static analysis (Power Apps Checker), export/import to Test/UAT/Prod. Write unit tests; contribute to UI automation coverage of core CS journeys. Participate in code reviews and support production incidents on a rotation.