AI Language Engineer
Benefits
Unlimited PTO
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AI Language Engineering & Model Work:
- Design, develop, and refine large language model (LLM) workflows.
- Build language processing components for intent detection and conversational response quality.
- Fine-tune and evaluate models using quantitative and qualitative metrics.
Applied NLP & Linguistic Analysis:
- Analyze model outputs and conversational data to identify patterns and failure modes.
- Define and apply linguistic evaluation criteria to ensure tone and contextual accuracy.
- Experiment with prompt structures and linguistic patterns to improve accuracy.
Engineering & Product Integration:
- Collaborate with software developers to integrate language models into production systems.
- Build tooling for model evaluation, monitoring, and continuous improvement pipelines.
- Support performance optimization, model serving architecture, and infrastructure integration.
Cresta
Cresta's platform combines AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations, and empower team members. They are led by founders with experience at Google, Waymo, and Open AI, and are on a mission to revolutionize the workforce with AI.