Trust & Safety Associate, Compliance

As a Trust & Safety Associate on Wattpad’s Trust and Safety team, you will support platform compliance projects that help ensure user and content safety. In this role, you'll work alongside trust and safety professionals dedicated to creating a safe, enjoyable experience for all users. Our team operates at the intersection of technology, law, compliance, content publishing, and entertainment, collaborating closely with cross-functional teams. You will respond to community tickets ranging from Self-Harm, Suicide, CSEM (Child Sexually Explicit Material), Bullying, Harassment, Hate Speech, Violence, Pornography, Release of Personal Information, and Spam, identify and escalate content to Law Enforcement, and conduct police escalations for Wattpad’s at-risk users. You will also possess a solid understanding of Wattpad’s Content Guidelines/Code of Conduct and enforce them by reviewing content reported by Wattpad’s community. In addition, you will support the management of data privacy and protection initiatives, ensuring all user data handling aligns with applicable privacy regulations (such as GDPR, CCPA), participate in creating, contributing, and enforcing safety policies at Wattpad, and conduct regular reviews of data access and processing procedures, identifying potential areas for improvement in data security and privacy. You will also research and stay up-to-date with evolving global legislation, regulations, and industry standards related to trust and safety compliance, ensuring ongoing alignment across all markets and adapting policies and procedures as needed.