Disability Case Manager

In this vital role as a Disability Case Manager, you will support plan members across Canada, guiding them through their journey of illness, recovery, and return to work. Your responsibilities will include providing disability benefits and engaging in proactive case management with a focus on successful reintegration into the workforce. You will use your critical thinking and analytical skills to evaluate contract terms and medical information, determine eligibility for disability payments, and optimally handle your daily tasks. Strong telephonic communication skills are essential as you connect with plan members and make impactful decisions. Actioning daily administrative tasks which include responding to emails and telephone calls in a timely manner. Assessing claims based on contractual, medical, and vocational barriers. Developing positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners.