Job Description
Provide technical support for Shakudo's AI & Data Platform, including platform setup, deployment, AI/ML workflows, data pipelines, integrations, and system performance. Maintain accurate records of customer issues and troubleshooting steps, escalating issues to internal teams as necessary. Provide clear, concise, and professional technical support via written communication platforms. Specialize in platform deployment, Kubernetes, Docker, AI/ML workflows (MLflow, OpenAI, LLM tools), data pipelines, and system performance monitoring.
About Shakudo
Shakudo is building the world’s first operating system for data and AI, offering evolving, automatically operated, best-of-breed open-source components.