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Your responsibilities:
- Manage and optimize the customer journey with an app-first mindset to ensure a seamless shopping experience.
- Steer and optimize shop and navigation structure including categories, filters, and rankings for web and app.
- Monitor customer journeys, derive specific optimizations, and plan A/B testing modules.
Qualifications:
- Minimum 7 years of e-commerce experience focusing on customer journey, online marketing, digital merchandising, or CRO.
- Strong understanding of customer needs, digital journeys, and app-first logic.
- Analytical skills and affinity for numbers, KPIs, and data-driven management.
Benefits:
- Voluntary holiday and Christmas bonuses, plus pension contributions.
- 30% employee discount for you and your partner.
- Additional vacation days after 5 years, Urban Sports membership subsidy, and workation options.
Breuninger
Breuninger is a fashion and lifestyle company with 6,500 employees, operating 13 department stores and online shops across multiple European countries. They offer over 2,000 brands, 25 restaurants, and various services, fostering a culture of appreciation and responsibility.