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Observability
Platform Engineering:
- Contribute to the design and implementation of our platform domains, including site reliability, cloud infrastructure, and developer experience.
- Help shape the future of platform engineering at Replicant by owning patterns and systems-level work.
CI/CD and Developer Tooling:
- Own and improve CI/CD pipelines and surrounding developer tooling, including build and test performance.
- Extend the agent harness with CI, sandboxes, guardrails, and validation loops.
Reliability and Incident Management:
- Participate in on-call rotation and incident management to ensure platform uptime and quality.
- Build systems that reduce toil and enable production infrastructure to remain available under large-scale conversational AI traffic.
Replicant
Replicant builds an AI-powered customer service platform that helps contact centers resolve requests and improve agent performance. The company is distributed, with a focus on ownership and collaboration, and serves Fortune 500 companies.