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What you will do:

  • Act as the primary point of escalation for internal technology and third-party processing partner issues.
  • Collaborate with Development and Product Support to resolve issues escalated from Operations and Integrations teams.
  • Serve as a crucial liaison and Subject Matter Expert for Trustly's technology across all teams.

Who you are:

  • Possess excellent English skills and can develop solutions using Java/C#, JavaScript, HTML, and database queries.
  • Have the ability to debug merchant issues, perform RESTful API calls, and quality assure new product features.
  • Bring experience in merchant operations, technical customer support, or Software QA, with knowledge of AWS, Salesforce, and databases.

Our perks and benefits:

  • Receive comprehensive Bradesco health and dental plans for you and your dependents with no co-payment costs.
  • Enjoy extended maternity and paternity leave, a Birthday Off day, and a remote-first culture with flexible hours.
  • Benefit from a Home Office Allowance, Wellhub fitness access, Trustly Club discounts, and work with Apple equipment (Macbook Pro, iPhone).

Trustly

Trustly is a global leader in Open Banking Payments, building a smarter, faster, and more secure financial future by revolutionizing payments and establishing Pay by Bank as a new checkout standard. The company is a team of innovators, collaborators, and doers operating in a dynamic, entrepreneurial, and high-growth environment, transforming how the world pays.

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