Solutions Engineer
Remote regions
EuropeBenefits
Unlimited PTO
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Responsibilities:
- Own the full technical integration lifecycle for partners, including pre-sales solutioning and production support.
- Triage and debug partner issues across APIs and widgets, coordinating resolution with engineering teams.
- Conduct pre-launch reviews to ensure integration quality and compliance with acceptance criteria.
Technical Expertise:
- Utilize a solid understanding of REST APIs, webhooks, and SDK integration patterns for hands-on support.
- Apply basic scripting skills in Python or JavaScript to build demos and contribute to internal tooling.
- Investigate payment volume anomalies and trace root causes across integration and configuration changes.
Partner & Internal Collaboration:
- Support technical discovery calls with partners and relay feedback to product and engineering teams.
- Manage partner API keys and sandbox environments while improving internal documentation.
- Work closely with Payments Ops, KYB/KYC, Fraud, and Product teams to ensure partner success.
MoonPay
MoonPay is a unified payments platform that makes it easy to buy, sell, swap, and pay in digital currencies. It is a high-growth company trusted by over 30 million customers and 500+ partners, operating with accountability and a focus on building a fairer financial system.