Gaggle Support Representative

The Gaggle Support Representative has the primary responsibility of providing excellent customer service by way of many different channels including email, phone and live chat. Responsibilities include resolving technical problems reported by customers, providing exceptional customer service, answering product-related questions and implement services while providing ongoing support. Minimum of 1 year customer service and other relevant experience. You must have proven experience demonstrating a customer-first attitude, strong problem-solving skills, and excellent communication skills, both written and verbal. This is a work-from-home position; a reliable high-speed connection and a private, dedicated work area with the ability to work for hours at a time with little to no disruption is required. It is important to note that in this position, you will be required to view content of a sensitive nature including exposure to graphic content that may contain nudity from time to time.