You will report to the Engineering Manager’s squad as a Full Stack Engineer. You will collaborate with 1-2 other engineers in your squad, focusing on developing and enhancing tools and systems that support our Customer Experience (CX) team and improve our customer interactions. You will work closely with Product Managers, Product Designers, and CX specialists to build and optimize solutions that directly impact customer satisfaction and engagement.
Responsibilities include owning the design and implementation of features within our stack, iterating on new and existing features to improve user experience and performance, adopting strong software architecture and best practices, participating in code reviews, and partnering with various teams to refine and improve our product in an agile process. Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7.