Customer Support Executive

At clearer.io, Customer Support Executives are vital to our future success. We focus on customers' success, and this role requires delivering assistance with exceptional product knowledge and communication skills to consistently meet and exceed expectations. As the first point of contact, you will provide support via live chat, assisting customers swiftly and expertly, relying on logical thinking and in-depth platform knowledge. Responsibilities include responding to inquiries via live chat, taking ownership of customer inquiries, escalating complex issues, creating accurate instant set-ups, and enhancing our support centers. We offer a remote culture, performance-based bonuses, wellness allowance, Generali healthcare, and continuous learning opportunities.