Own governance and scaling of the customer enablement content library, auditing what exists and setting standards.
Build repeatable frameworks for content creation, review, versioning, and retirement across teams.
Partner with CSMs, Product, Sales, and Marketing to align customer-facing content with the customer journey.
Datarails is a global, AI-powered FinanceOS company helping finance teams transform the way they work. With approximately 350 employees worldwide, we're building the next generation of finance technology where innovation, collaboration, and customer success go hand in hand.
Own the complete lifecycle of content strategy, execution, and distribution, directly shaping the market narrative.
Build and evolve a company-wide content strategy aligned to growth priorities, target segments, and the buyer journey.
Measure and report on content performance, translating metrics into an experimentation roadmap for continuous growth.
CaptivateIQ is a leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. Backed by Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, the company is on a mission to help every company improve their return on incentives and sales planning, with a culture recognized as a best place to work by Glassdoor and Comparably.
Lead customer health metrics, health checks, and Executive Business Reviews for key accounts.
Partner with Sales to identify expansion opportunities and align customer initiatives with new capabilities.
Act as a trusted advisor to drive product adoption, engagement, and content efficacy.
Intellum powers enterprise learning programs for major brands like Google and Amazon. It's a remote-first company in growth mode, valuing curiosity, creativity, perseverance, and kindness, and investing in employees with development budgets and retreats.
Own the end-to-end creation of customer case studies and success stories, from identifying stories to publishing finished assets.
Build genuine relationships with customers, conducting interviews and representing their voice accurately.
Collaborate cross-functionally with product marketing, sales, and advocacy teams to align stories with business priorities.
Seismic is a software company that provides a customer story orchestration platform to help businesses create and manage customer success stories. The company focuses on using AI tools to accelerate content creation while maintaining quality, and emphasizes collaboration and innovation.