Senior Customer Education Manager
Benefits
Unlimited PTO
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Content Strategy and Governance:
- Own the customer education library, retire stale assets, and set standards for new content.
- Build scalable taxonomies, templates, and tagging conventions for long-term discovery.
Customer Journey Optimization:
- Align educational resources with Customer Success, Product, Sales, and Marketing.
- Measure usage and impact to continuously improve customer engagement and adoption.
Compensation and Benefits:
- Annual salary of $100,000-$125,000 USD plus equity and full remote flexibility.
- Employer-paid medical, dental, vision, 401(k) match, life insurance, and unlimited PTO.
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They are an AI-powered financial technology company transforming finance teams through intelligent automation and software integrations. They are a growing international team that values collaboration, ownership, innovation, and long-term professional development.