Role & Responsibilities:
- Travel statewide for meetings and be available for on-site meetings in Sacramento within 24 hours' notice.
- Operate on a Pacific Time Zone work schedule and lead the structured 90-day onboarding timeline for new agencies.
Implementation & Onboarding:
- Oversee integration of custom travel policies, rule classes, approval processes, and user permissions.
- Develop and manage implementation plans with specific actions, timelines, and milestones for a smooth transition.
Strategic Support & Analysis:
- Provide proactive account management and develop tailored strategies to ensure program growth and agency engagement.
- Conduct bi-annual reviews of top agencies to analyze performance and align findings with strategic objectives.
CRM & Reporting:
- Utilize the designated CRM software to maintain accurate records of all User Agency activities and track progress.
- Monitor onboarding progress, agency engagement, and account development efforts for consistent communication.
CI Azumano
CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.