Sr. Manager, Product Design, DTXD

We’re looking for a Senior UX Manager to lead and inspire a team of talented UX Designers focused on ServiceNow's employee-facing products and platforms. In this role, you’ll be a champion for design craft, quality, and delivery, while helping ServiceNow push the boundaries of what’s possible with AI, enterprise workflows, and human-centered design. This role is uniquely positioned: the solutions your team designs will not only improve how ServiceNow employees work, but also influence the very products we bring to customers. You’ll help shape the future of AI-powered enterprise design, strengthen the UX discipline, and lead a team that takes pride in designing experiences that are both strategically impactful and deeply human. You will lead and develop talent. Shape the future of AI + UX. Deliver high-impact design. Build strong cross-functional partnerships. Elevate process and visibility. Inspire and unify the design culture.