Payroll Bureau Manager

This role is an exceptional opportunity for an experienced Payroll Bureau Manager to join the expanding team at Sona during a pivotal stage of growth. We’re on a mission to transform how payroll works for frontline industries and we want you to help lead the way. In this player-coach role, you’ll be both a hands-on expert and a mentor. You’ll lead from the front, managing a portfolio of enterprise customers while building and refining the day-to-day operations of our payroll bureau. Reporting to the Director of Payroll, you’ll play a critical role in scaling our outsourced service offering to Hospitality and Social Care customers. You’ll collaborate closely with teams across the business including Implementation, Solution Architecture, Product, Customer Success, and Payroll Implementation, to deliver a best-in-class bureau service. Whether it's refining internal processes, guiding your team, or joining customer conversations with Sales as a subject matter expert, your influence will be felt across the organisation.