Remote Human resources and recruiting Jobs • UK

As a Workforce Management Analyst, you'll be instrumental in optimising service delivery and ensuring efficient staffing for customer operations within your specific domain. Your role will involve operational configuration and set-up, managing shifts plans, real-time performance, identifying trends, and collaborating to maintain high service levels. In a constantly evolving environment, your proactive approach and adaptability to change will be crucial.

You’ll be predominately hiring large volumes of candidates for Customer Operations positions across our Financial Crime, Fraud and Disputes teams You’ll spend a lot of your time screening CVs, reviewing answers to application questions, completing video interviews with candidates and scheduling interviews. You’ll be proactive and creative at finding great talent for Monzo.

Source candidates for Quora and Poe via LinkedIn, Juicebox, Boolean, and creative techniques. Review inbound applications and identify qualified candidates. Partner with recruiters and hiring managers to build and manage proactive pipelines. Manage the candidate journey from outreach to interview coordination, ensuring a smooth experience.

The HR Administrator will act as the first port of call to employees for all HR related queries and administration. You will handle most of the employee documentation along with maintaining and updating the internal HR Management system. Ideally, the candidate would be onsite at the studio for a minimum of 2 days per week, but those who prefer remote working in the UK may be considered.

Handle administrative payroll duties, focusing on processing court orders, like attachment of earnings and child maintenance. Maintain records for court orders and statutory deductions, liaise with government bodies, and provide administrative support for payroll tasks.

In this role, you'll help streamline processes, implement scalable systems, and ensure compliance. You'll play a vital role in delivering an exceptional employee experience, helping every Chainguardian feel connected, supported, and primed for success. You'll have a unique opportunity to influence and shape the core elements of our People Ops experience.

As a people-focused and engaging HR Partner, you'll build strong relationships and shape a positive workplace culture. You will provide HR support, drive strategic initiatives, and work with senior stakeholders. This role involves supporting the full employee lifecycle, coaching leaders, and championing wellbeing and DEI agendas.

Join our Customer Operations Hiring Team! You’ll play a key role by delivering a stress-free, seamless candidate onboarding experience. You will be handling all things admin for onboarding, from getting new hires into our systems to making sure they’re set to start their journey with us. You will refine and streamline hiring processes, bringing efficiency and consistency to the table.