Benefits Associate, Operations - Southeast Asia

This role is pivotal in supporting the day-to-day delivery of employee benefits programs across multiple countries. As a Benefits Coordinator, you will provide administrative and operational support to ensure our employees and clients enjoy a seamless, informed, and positive benefits experience. You will respond to employee and client queries related to benefits, deliver clear and empathetic support, and escalate complex issues to Benefits Specialists. You'll also handle benefits data, support enrollment changes, assist with invoice audits, and collaborate with various teams like Payroll, Legal, and Finance. Maintaining documentation, suggesting improvements to benefits FAQs, and championing Remote's values are also key aspects of this role. This is an excellent opportunity for someone with early experience in HR or benefits administration who is looking to grow in a global, mission-driven organization.