This position is responsible for designing and maintaining travel software, automating manual processes, and ensuring efficient workflows.
You will work remotely, collaborating with various departments and vendors, and report progress to leadership.

Responsibilities:

Analyze business processes, identify automation opportunities, and design end-to-end workflows.
Provide support desk services, triaging and resolving client issues via email or Zendesk.
Maintain documentation, ensure application compliance, and manage vendor relationships.

Requirements:

Two or more years of travel industry experience, with expertise in at least one GDS.
Proficiency in Python, JavaScript, or C#, and solid understanding of JSON, XML, web services, and SQL.
Strong attention to detail, analytical mindset, and ability to manage multiple priorities under pressure.

Benefits:

Comprehensive benefits package including medical, dental, vision, life, and disability.
Health savings and flexible spending accounts, plus retirement 401K plan.
Voluntary benefit programs and professional development opportunities.

CI Azumano

CI Azumano is a full-service travel management company for businesses, governments, and personal travelers, offering 24/7 support and technology solutions. We are part of Seneca Holdings, with a collaborative culture that values our team and provides competitive benefits, including medical, dental, and retirement plans.

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