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Role:
- Plan and run formative research that informs product strategy and roadmap decisions.
- Run validation research to pressure-test designs before and after they ship.
- Partner with customer-facing teams to recruit participants and drive ongoing conversations.
Requirements:
- 4–7 years of UX research experience on B2B/enterprise SaaS products.
- Strong command of qualitative and quantitative methods with good judgment.
- Ability to work independently and drive projects end to end.
Why This Role:
- Unmatched access to customers, outbound teams, and FDEs in Fortune 500 deployments.
- Real influence on a category-defining platform's roadmap.
- Frontier domain with agentic AI, uncovering enterprise needs.
Netomi
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and lower costs with AI automation.