Oversee and guide the entire user experience research process within the organization, including strategy development, research methodologies, data analysis, and the communication of insights to cross-functional teams so that user needs are prioritized. Bring expertise in mixed method experience research to ensure that our product solutions meet our current and prospective customers’ expectations.

Design exceptional experiences that customers need and love, leading complex projects while upholding design standards. Champion customers, drive alignment by soliciting diverse perspectives, and proactively educate people outside of the design team on collaboration. Role model best practices and mentor junior designers.